Tenants

Farebrother Smith is a fresh and progressive independent company providing a dedicated, caring and professional service. 

Giving tenants a helping hand and complete piece of mind

Farebrother Smith is a fresh and progressive independent company providing a dedicated, caring and professional service

Our enthusiastic and experienced team are committed to providing a rapid and effective customer service, looking after tenants in an independent way that protects all parties

✓   We use the Deposit Protection Service

✓   We use a quick independent online Reference Service

✓   We are contactable out of office hours

✓   We pride ourselves with a friendly individual approach protecting all parties

✓   Admin fees are only applicable once a tenant has been accepted for a property

The Process for Tenants

our easy step by step guide to securing a property with Farebrother Smith

  • FIND PROPERTY

After finding a suitable property, prospective tenants are required to contact us to arrange a viewing.

  • REFERENCE CHECKS

Farebrother Smith uses an easy to use and easily accessible and hassle free online independent referencing service.

This is to ensure check to ensure affordability and suitability for the property.

There is usually a quick turn around as checks are normally completed within 72 hours.

  • DEPOSIT

Once the checks have been completed and the prospective tenant has been accepted by the landlord for the chosen property, a member of the Farebrother Smith team will request payment for a deposit to secure the property and arrange a tenancy commencement date.

The property will then be removed from the market.

  • COMMENCEMENT OF TENANCY

On the commencement day of the tenancy, the first months rent and administration fees are paid. A member of the Farebrother Smith team meets the tenants at the property to conduct the hand over.

This entails doing all the necessary paperwork and also taking photographs of the property for the inventory.

Tenant Fees

Application credit check per applicant payable to Farebrother Smith (non-refundable) - £30.00 (inc VAT)

Administration fee per property applicable after the upon the commencement of the tenancy (non-refundable) - £210.00 (inc VAT)*

*An extra administration fee is charged per guarantor if required - £30.00 (inc VAT) 

The normal fee for a deposit is one month's rent plus £100.00. 

By law, Farebrother Smith are required to log deposits to a third party.

We use the DPS - Deposit Protection Scheme, an independent system which protects all parties.

See our DEPOSIT PROTECTION SERVICE information page

Paying rent and moving in

 
Farebrother Smith Lettings Agreement contracts are legally binding agreements between the landlord and tenant.
 
After signing the contract, tenants are required to pay rent for the property on a calendar month basis.

Unless otherwise stated, tenants are also liable for utility bills.

Farebrother Smith notifies the Council Tax department of the local council, Water, Gas and Electricity companies that new tenants are now occupying the property and provide them with up to date meter readings.

Rents are payable one month in advance by standing order.

Leaving the property and handing back the keys

Before handing back the keys, the property must be returned throughly cleaned.

This includes ensuring the oven is left clean and the property is left in the same condition it was at the commencement of then tenancy - excluding fair wear and tear.

We help everyone and offer advice on how to return your property at a suitable high standard to ensure that the deposit is fully returned.

Once a member of the Farebrother Smith team has checked the property, assuming all is well, the deposit is returned.